SOLD OUT Universal Home Video of Serenity Collector's Edition BUT NBC Universal still has some! by Anonymous1

theonetruebix,

I think they SOLD OUT of what they had.

I'm hoping Best Buy will be SOLD OUT of what they had to and have to order more.

I'll guess I'll see next week if I get mine in the mail.

Just checked my order and it says Processing and BACK ORDERED.

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Sunday, August 19, 2007 1:19 PM

THEONETRUEBIX

Considering I ordered from them right when they went up for sale there, I don't think they sold out of what they had and are awaiting more.

Also, the email I got from them said they were waiting for their inventory.

-----

"I beat up a couple of false b!Xes earlier."
-- Joss, 28 June 2007

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Sunday, August 19, 2007 1:33 PM

Quote:
Originally posted by theonetruebix:
Considering I ordered from them right when they went up for sale there, I don't think they sold out of what they had and are awaiting more.

Also, the email I got from them said they were waiting for their inventory.

Ordered mine on 5/8/2007. Didn't even get an email.

Little worried, I won't even find one in a store when I can shop Tuesday night. I ordered one to an FYE store just in case.

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Sunday, August 19, 2007 1:40 PM

CHRISISALL

That cover...that shiny cover....

New peeps will discover the movie simply because of the new cover art!

AdmanChrisisall

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Sunday, August 19, 2007 2:25 PM

STOWEAWAY

It's being advertised too. Saw two 10-second commercials for it last night on the CW network.
That'll help.

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Sunday, August 19, 2007 2:51 PM

Quote:
Originally posted by Stoweaway:
It's being advertised too. Saw two 10-second commercials for it last night on the CW network.
That'll help.

The CW! Whoo-hoo! A network that NBC/Unviersal doesn't own!

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Sunday, August 19, 2007 4:25 PM

WAGNERSM

Just got confirmation email from Amazon saying Serenity CE has been shipped!!!

THE VERSE LIVES!!!
Visit serenityfirefly.com for The Signal podcast - or-
fireflytalk.com for the Fireflytalk podcast

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Sunday, August 19, 2007 9:19 PM

FILLYGIRL

Operative: "Its worse than you know..." Mal: "It usually is."

There was a promo on UPN after Stargate Atlantis last night (Sat). It seems that Universal knows where to promote it,...better than F*X

BUY BUY BUY people, this is it!!!....

Joss said" hope lies with the sales of this"

Private in the 76th

...it's worse than you know...Operative
...it usually is.....Mal

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Sunday, August 19, 2007 11:42 PM

I too ordered mine Direct from 'Versal, on 5/8, and have yet to receive any email, save for the initial one, when i first ordered. will have to check on this after work.....

-------------------------------------------------
Nothing like filming a major motion picture to make you feel better about your show being cancelled.
- Nathan Fillion
REDEMPTION!
- Adam Baldwin
Well played Clerks...
- Leonardo Leonardo(Clerks Cartoon)

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Tuesday, August 21, 2007 4:37 PM

SIRI

Thanks, guys. Just ordered mine. Haven't been keeping up with posts so almost missed this!

"I swallowed a bug."

Siri

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Wednesday, August 22, 2007 12:47 PM

I ordered 5 sets directly from Universal back on 8/6/07. Got the acknowledgement email saying that they would ship on 8/19/07. Today, 8/22/07, there is no word, and when I check the online status, it just says "Backordered".

Good luck trying to find a phone number on their website to call a human being. After hunting and pecking, finally got a hold of their headquarters, and a person gave me the "customer support line" for their Home Entertainment (DVD) division. Still, no person answered, had to leave a voice mail for callback.

Suffice to say I am underwhelmed with Universal. The reason I'd ordered from them (other than to show direct support for our BDH's) was to get the product ASAP. In retrospect, it looks like I should have just gone to Best Buy in person, the day of sale.

Still waiting,
-GorramReevers

In Space, No One Can Hear You Scream.

Er, unless they're a REAVER

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Wednesday, August 22, 2007 12:52 PM

SIRI

Well that's discouraging! Still I want my order included in myriad of firefly fans avid to purchase anything Firefly.

"that went well."

Siri

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Thursday, August 23, 2007 5:54 AM

UPDATE: I got an email back from Universal regarding my overdue order. See below. Basically, it says "you got the short end of the stick, but, you TOOK it, and, well, I guess that's something." -GorramReevers

--------------------------------------------------
Dear Sir,

Thank you for your order from the Universal Studios Home Entertainment-Online Store.

Order reference number: xxxxxx-xxxxx.0

Unfortunately, the item that you ordered is currently on backorder. We should be receiving additional inventory and shipping out your order very soon. Please note: your credit card will not be charged until your order ships. If there are any issues receiving payment we will notify you at that time.

Thank you for your patience.

Please reply back to us with any further questions or concerns you may have.

Sincerely,

-Mark

Universal Studios Home Entertainment-Online Store

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Thursday, August 23, 2007 7:25 AM

SIRI

That's crazy 'cause I got an email this morning saying my order was shipped with a reference number. I only placed it earlier this week. Are you on the "Do Not ship" list or something? That would be bad.

"Well, they have guns."

Siri

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Thursday, August 23, 2007 11:59 AM

REDLAVA

I ordered mine on May 28th and got the confirmation letter haven't heard nothing about it at all.

I'll get impatient this weekend and buy it in a store, then on Monday they will send my copy out, if at all.

Anybody have any more updates on the DVD's straight from Universal?

edit: I just looked up the status of my order and it does indeed say on backorder, so I emailed them. Now for the reply...

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Friday, August 24, 2007 5:49 AM

In addition to the email status from Universal (see a couple of posts previous), I received a voicemail callback to my pleas....they just say

"We're backordered, please allow us a week, we will notify you when it ships".

I kind of feel like Mr. Universe did when a certain sword plunged into his guts.

:( Impatiently waiting,

GorramReevers

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Friday, August 24, 2007 6:04 AM

DINKY

Amazon says that Serenity Collector's Edition is number 7 in today's top 100 best selling DVDs. It was number 7 on August 24th, 12:03 PM (EST).

"Th3re !s n0 spo0Ne." -The Matricks

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Friday, August 24, 2007 3:44 PM

JACKEBROWN

Ordered mine on Amazon.com,as the UHV site says "US only" :( (Am in UK)-Amazon UK has NOTHING yet on the release,and I haven't seen my usual online DVD vendors offer it yet,either :(
would have liked to have stood up and been counted by Universal,to encourage more Browncoaty goodness ;)-edit-Catching up on my (Award Winning Firefly related) podcasts- Firefly Talk #55 mentions the Amazon.com presales figures having Serenity SE @ #14...edit 2-just checked Amazon again for an update-make that #6 :)
WOOHOO-Shiny New Discs playing now ;)

Resident of "Washtown" in SL..The Crappy town where..Yep..You guessed it ;)

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Friday, August 24, 2007 4:33 PM

I got the same Email from 'Versal the other day.
got too impatient tuesday morning @ work(Retail)
Checked the new release section, ( if the STUDIO is back ordered, then of course we won;t have any...)
we had several, for $18.99, so i bought one. dunno whether or not to cancel the one from 'Versal.

thinking of donating it to the local library or some such...

-------------------------------------------------
Nothing like filming a major motion picture to make you feel better about your show being cancelled.
- Nathan Fillion
REDEMPTION!
- Adam Baldwin
Well played Clerks...
- Leonardo Leonardo(Clerks Cartoon)

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Sunday, August 26, 2007 10:20 AM

PHYRELIGHT

#8 at Amazon.com on August 26th at 4:18 pm EST.

How was BDCE outsold by The Secret (at #7)?? Serenity is a far more superior movie!

_________________________________________________________
I aim to misbehave, but I usually miss!

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Monday, August 27, 2007 6:53 AM

CMOTD

Serenity's sales ranking is now 12. :(

Takes more than combat gear to make a man
Takes more than a license for a gun
Confront your enemies, avoid them when you can
A gentleman will walk but never run

-Sting, An Englishman in New York

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Saturday, September 1, 2007 7:23 AM

EMBERS

This really is very annoying, I preordered mine months ago, so there is no excuse for their not making enough to fill the preorders...
but I didn't even get an email

AND I didn't get a response to my inquiry....
(so annoying)

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Saturday, September 1, 2007 8:47 AM

REDLAVA

Yeah it is very annoying. You would think you would keep enough of them in house to fulfill the preorders first. That's how I would run my business anyway.

And why doesn't NBCUniversal ship out the CE to us for Universal pictures. They have some in stock still. I'd cancel my order and go to Best Buy instead if I knew how to do that or if I could.

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Sunday, September 2, 2007 4:33 PM

SASSALICIOUS

I think most, if not all, of the special features on this edition are on my Australian copy. But I'll probably buy one for my roommate because she won't have my copy when I move.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Wisconsin sucks. I don't want to be here.

~Forsaken Forever

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Tuesday, September 4, 2007 4:06 PM

Now Sept 4, Still no word from Universal, anyone else got ANY word as to the status of their order YET???

Make Cartoons, Not War
- Sue Blu
Well played, Clerks...
- Leonardo Leonardo(Clerks Cartoon)

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Wednesday, September 5, 2007 4:59 AM

JACKEBROWN

Sorry,Can't help on the Universal orders front,but Mine arrived here in the UK from Amazon.com in about a (working) week..

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Wednesday, September 5, 2007 5:30 AM

I gave up and sent them an email to cancel my orders (no response to that email), and then bought the CE at Best Buy.

I love the CE, but Universal completely mismanaged the logistics of their distribution program.

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Wednesday, September 5, 2007 6:09 PM

oh, I bought a copy on the morning of the release, but i thought i might donate the copy from UNI, to my local Library, or some such...

Make Cartoons, Not War
- Sue Blu
Well played, Clerks...
- Leonardo Leonardo(Clerks Cartoon)

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Monday, September 10, 2007 3:30 PM

ZATARRA

Surely Wisconsin isn't all that Bad! Ever been to the Dells? How does one become addicted to "your mom"?

Do you want to be in charge?...Well, you can't.

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Monday, September 10, 2007 4:11 PM

SASSALICIOUS

What's funny is for all intents and purposes I've lived in WI since I was 8 and I'm now 23 . . . and I've never been to the Dells. My parents never took me and it's not really my style, but I'm going to try and make it up before I move out of the country.

You don't even want to know how I get addicted to "your mom".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Wisconsin sucks. I don't want to be here.

~Forsaken Forever

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Monday, September 10, 2007 5:00 PM

TREANA

I had been debating for some time whether or not to get the BDCE, but Saturday I finally convinced myself to, and my local Wallmart was sold out (it's the biggest store in my little town, and I had to work so I couldn't make the trek to a bigger city. So today my boyfriend called to make sure they got their shipment...they did...and sold out again...so now I have to wait till tomorrow or Thursday, and get up early enough to get my gorram copy.

BTW - I'm from WI myself, and never went to the Dells, although I recently moved to Arkansas. Everyone thought I was crazy, but I like it down here, everyone's real nice, but the gossip is crazy - everyone is related to each other in some way...kinda creepifying really, but it's a whole new group of people to introduce to the 'verse!

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Monday, September 10, 2007 5:35 PM

Quote:
Originally posted by Treana:
So today my boyfriend called to make sure they got their shipment...they did...and sold out again...so now I have to wait till tomorrow or Thursday, and get up early enough to get my gorram copy.

Are you saying your Wal-Mart reordered? I knew Best Buy reordered Serenity CE. But I didn't think Wal-Mart ever reordered. I just figured the ones on the shelves were from the original 10 they had.

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Monday, September 10, 2007 6:47 PM

TREANA

Yup, they reordered. And I'm calling at midnight to make sure they get them in too, if not by then, at 10, and so on, till they get the next shipment in!

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Tuesday, September 11, 2007 7:17 AM

TREANA

Now I'm mad! Now they say not till next week! I'm so gonna make the trek out to Branson today. Damn you Walmart!

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Monday, September 17, 2007 4:59 AM

ABSURDWRECKAGE

Just bought my copy of the collector's edition at Blockbuster yesterday. Watched the first disk of bonus features, which are awesome, and then started watching the movie. I love contributing to this series, as it's the first real contribution I've made. Next month, the DVD series! Also got the Serenity book, not sure if that has any effect on a big damn sequel, but it's pretty good.

Shiny.

Hope the sales keep up, I have to go to class :P

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Monday, September 17, 2007 3:35 PM

Quote:
Originally posted by AbsurdWreckage:
Also got the Serenity book, not sure if that has any effect on a big damn sequel, but it's pretty good.

The Serenity novelization is Official Serenity Merchandise...so it goes in the bucket too. Serenity: Those Left Behind graphic novel too.

Universal gets a cut of all Serenity Official Merchandise. Somewhere there is a database adding everything up.

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Friday, September 21, 2007 3:16 PM

now Sept 20, & I've still gotten no word as to a shipping date from Universal.....

this is getting a BIT ridiculous...

Make Cartoons, Not War
- Sue Blu
Well played, Clerks...
- Leonardo Leonardo(Clerks Cartoon)

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Friday, September 21, 2007 5:06 PM