AMAZON DROPPED THE BALL WITH SERENITY TPB?

Saturday, January 28, 2006 5:13:30 PM

I wrote to Amazon the other night (more like the wee hours of the morning, 01272006) asking just why the TPB for Serenity, release date 01252006, was still listed as unreleased on Amazon's website. I'd been keeping an eye on this one for a while, given that Amazon's delivery estimate for this thing was wonky from the get-go(1).

I just got a response.

Apparently, Amazon has since checked into the release date for the TPB, and the customer service rep claims the following:

Quote:

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However, our latest information indicates that "Serenity" has not
yet been released and the expected release date is not known. As
soon as a release date has been determined for this item, we will
add that information to our web site.

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Quote:

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I've contacted the concerned person in our company to look into this
matter.

Please understand that we make a significant effort to keep abreast
of prices and availabilities, but our reliance on our suppliers for
information about the items they offer means that, occasionally, our
database will not reflect all changes.

While we are confident that copies will be made available, we cannot
provide more precise information about the fulfillment of the order.

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