REAL WORLD EVENT DISCUSSIONS

Is there any point begging banks to drop debit card fees?

POSTED BY: NIKI2
UPDATED: Friday, October 21, 2011 02:59
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Thursday, October 20, 2011 11:14 AM

NIKI2

Gettin' old, but still a hippie at heart...


Quote:

In the aftermath of Bank of America’s new $5 monthly debit card fee, politicians, consumer groups, and plain old angry consumers have denounced such fees as unfair and arbitrary, and pleaded with BofA and other financial institutions to get rid of them. But instead of asking these banks to reverse their decisions, perhaps it’s more productive to ask why it is you’re doing business with them in the first place.


As soon as Bank of America announced its new debit card fees—$60 a year for debit card usages for most customers, even if you only swipe it once a month—the reaction has amounted to something along the lines of: Hey, you can’t do that!

The wheels were soon in motion to see to it that banks would be unable to proceed according to plans. Consumers Union first called for a federal investigation of the new debit card fees, and later publicly urged BofA, Chase, Wells Fargo, and other institutions to kill off such fees. Meanwhile, local lawmakers around the country are trying to join the fight. A Florida legislator is imploring the state to ban the fee, for example, and a Massachusetts city councilman is trying to get a resolution passed that would remove all municipal funds held by Bank of America. (The latter move appears mostly symbolic; the city, Springfield, had only $3,580 in a BofA account.)

While the anger over the fees is entirely understandable, the way the battle is being fought may be a bit misguided. If a restaurant raised prices or added odd fees out of the blue, would you start protesting the moves as unfair? Or would you just stop going to that restaurant?


So instead of stomping your feet in anger about bank fees, why not just shop around? Bloomberg cites a new survey revealing that 30% of consumers would switch banks due to debit card fees. Even more customers would avoid the fees in other ways: 43% said they’d start paying with cash or credit cards rather than debit card fees. (Interestingly enough, the banks may be pushing debit card fees to entice customers to switch to credit cards.) According to the survey, the poorer you are, the more likely you are to stick with your bank even if it starts charging debit card fees: 22% of low- to middle-income consumers (annual household incomes of $35,000 to $49,000) said they’d be willing to pay the fee, compared to just 14% of consumers with incomes over $100K.

The poorer you are, the more these fees hurt. So why would less well-off individuals be more willing to pay them? Because these people feel like they have fewer banking options, according to survey analysts.

In fact, there are other options. And in fact, since the debit card fees made news, consumers have been shopping around and switching banks in large numbers. Small banks and credit unions have seen an uptick in new customer accounts, as have online banks with minimal fees and decent interest rates (relatively speaking) such as PerkStreet Financial, ING Direct, and Ally Bank.

The point is: If you don’t want to pay absurd bank fees, you could sign a petition or write your congressman or plot a campaign to try to get your bank to change its policies. Then again, you could also just start banking with an institution that doesn’t charge ridiculous fees. http://moneyland.time.com/2011/10/20/is-there-any-point-begging-banks-
to-drop-debit-card-fees/

A VERY valid point. People at the OccupyMarin demonstrations have been handing out pamphlets from their own small banks or credit unions (NOT employees of same, just their customers). I'm grateful I've been with Westamerica for decades; I determined NEVER to touch BofA, Wells or Citi ever again because of their actions. I dream of enough people leaving the Big Guys that it really hurts them. And, has been said here already, I encourage ALL to do so. It's one way our voices can be "heard".

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Thursday, October 20, 2011 11:26 AM

RIONAEIRE

Beir bua agus beannacht


My dad and I are going to get out of B of A, we'll switch to whatever moves in to its spot at our Safeway.

"A completely coherant River means writers don't deliver" KatTaya

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Thursday, October 20, 2011 11:28 AM

AURAPTOR

America loves a winner!


Maybe coincidence, but I noticed my bank ( not BoA ) has recently stepped up on the customer service front.

Banks have a business plan. When it gets fucked up by Congress, for no gorram reason but pure political policy reasons, they have to do what they can, do stay with in that plan. To think they're simply going to go with out the $ they had forecasted to make, from the transactions or what ever, because this administration thinks they should, is naive.

Real world don't work that way. Clearly, lots in D.c. have no clue of that ,either.


" I do not love the bright sword for its sharpness, nor the arrow for its swiftness, nor the warrior for his glory. I love only that which they defend. "

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Friday, October 21, 2011 1:52 AM

KWICKO

"We'll know our disinformation program is complete when everything the American public believes is false." -- William Casey, Reagan's presidential campaign manager & CIA Director (from first staff meeting in 1981)


Don't beg. Just leave.

Did begging Netflix not to raise rates do anything? Nope. Losing over a million customers in a month did!

"Although it is not true that all conservatives are stupid people, it is true that most stupid people are conservatives." - John Stuart Mill

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Friday, October 21, 2011 1:55 AM

M52NICKERSON

DALEK!


Quote:

Originally posted by AURaptor:To think they're simply going to go with out the $ they had forecasted to make, from the transactions or what ever, because this administration thinks they should, is naive.


They will go without that money if people don't like what they do and leave.

I do not fear God, I fear the ignorance of man.

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Friday, October 21, 2011 2:59 AM

AURAPTOR

America loves a winner!


Quote:

Originally posted by m52nickerson:
Quote:

Originally posted by AURaptor:To think they're simply going to go with out the $ they had forecasted to make, from the transactions or what ever, because this administration thinks they should, is naive.


They will go without that money if people don't like what they do and leave.



This fee wasn't some hair brained idea to generate more profit, for the sake of it, out of thin air. It was a response to something govt imposed on them first. Might be higher than they need, to recoup the lost revenue, and that's a business decision they'll have to live with, but the bank is going to get it's money, one way or another.

It's up to the customers to decide if they think BoA's services are worth sticking around for, or if they think they can find another bank to do business with, and go with them instead.


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